Brian Sherman Posts

While the United States government is faced with a potential shut down this week, when a new budget in eventually passed, small businesses can profit from knowing how to navigate their way through the red tape. That task sounds daunting, but a basic understanding of the shortcuts will allow VARs and MSPs to cultivate business from a number of agencies in the federal government. Our Small Business Owners Community members were given an educational primer on how to accomplish that in their CompTIA ...

While it’s not really news to most, the CompTIA Annual Member Meeting (AMM) kicks off next week (April 6-7) at the Swissôtel in downtown Chicago. This second annual event is packed with educational sessions, collaborative community meetings and a lot of peer networking. For vendors, associations and solutions providers, these types of events have become critical to their long term goals, between the complexity of new business models and the rapid advancements in technology.Without the collaborat ...

Winston Churchill once said, “There is nothing wrong with change, if it’s in the right direction.” How prophetic a statement that was, and continues to be in today’s IT channel. Almost every week an announcement touts a major acquisition or merger and, while some of these deals may seem inconsequential, the sum total of all these changes is altering the channel landscape significantly. Many of these corporate unions bring benefits for solution providers, such as more comprehensive solution and s ...

The global technology industry is extremely interconnected and depends on a number of “cogs” to work in synch. That becomes particularly evident when a catastrophe strikes a key world IT collaborator, as happened last week with the earthquake and tsunami that struck Japan. Our first and foremost concern is for the health and safety of all those affected, especially with the mass cleanup and overwhelming nuclear power plant issues the Japanese people are facing. This week’s column is a bit differ ...

Do you remember the days when the IT channel consisted simply of companies reselling hardware and software to customers? While a number of organizations still provide that service—and make money doing it—the overall technology market has changed significantly. These traditional transactions have become more of a commodity these days, as prices and margins declined with customers shopping online and purchasing directly from vendors to get what they believe is the best value. While t ...

When you started your IT services business, did you have a detailed document that walked you through best practices and alerted you to the pitfalls you could encounter along the way? If your experience was similar to that of most VARs and MSPs I know, the answer would be a resounding NO! Most of the successful entrepreneurs in the IT channel built their businesses the old fashioned way; through trial and error. While there are a number of reasons why most companies fail, those who receive advice ...

While the process of answering the phone hasn’t changed a lot over the years, the technology behind the call has transformed significantly—especially for businesses. Efficiency and productivity are being taken to new heights with the latest unified communications (UC) solutions, connecting a myriad of applications and account management platforms to reduce the time required to manage customer calls. Both the technology and business applications continue to advance, which was confirmed by two of ...

The preliminary news on Microsoft’s next version of Windows could lead to several ripples in the IT channel, far beyond its effects on the company’s escalating battles with rivals Apple and Google. According to long-time Microsoft expert and ZDNet blogger Mary-Jo Foley, the software company is on track to release Windows 8 (though this name hasn’t been finalized) in mid-2012, with beta clients getting access to the OS earlier in the year. The big question seems to be how many versions there will ...

Is the latest $2 billion public/private commitment to small business a real opportunity for the channel? The answer may not come until this decade is complete (it’s a 5-year program), but the details are worth a closer look by solution providers, vendors and business customers.Though the word “stimulus” has taken on a somewhat negative connotation with some, IT channel businesses are prospering from the healthcare technology incentives that the federal government enacted in 2009. Could this new ...

The channel is evolving to meet economic challenges and rapid changes in technology, but are women being squeezed out of the industry? According to the latest research, that would seem to be the case.  CompTIA is taking some steps to reverse the trend and appointed two influential professionals to chair the council that will put it into action. Other newsworthy IT channel issues involve the switch to notebooks for business use, with the movement away from desktop PCs, and an announcement that sh ...