Brian Sherman Posts

When you take on a new project and commit to a delivery date, how often are you able to meet that demand? As organizations grow and services/technologies get more complex, the task becomes even more difficult. Major project and service plans require a substantial amount of planning and painstaking attention to timelines, and the right people in charge to properly fulfill contract stipulations. These are the areas Michael Johnson of Insight Technology Solutions covered in his keynote at the CompT ...

After a round of personal introductions, attendees at the two-day IT Services and Support Executive Forum meeting in Tampa started out with an interactive discussion by Heather Clancy on “Refining Your IT Services Strategy: 10 Trends and Technologies.” The renowned technology author and former editor of Computer Reseller News (CRN) has written articles for Entrepreneur magazine, Fortune Small Business, and the New York Times, and collaborates with numerous companies on channel s ...

The CompTIA IT Services and Support Executive Forum will kick off its first meeting of 2010 in Tampa later today, with a host of industry executives and thought leaders in attendance. The group heads to the “Sunshine State” with high expectations for the industry and many impactful topics on the schedule. For those of you familiar with the IT Services and Support Section, you’ll be happy to know that the group is the same, but with a new name and an enhanced commitment from C ...