CompTIA Blog

The question that governments face, and constantly have different answers to, is, “should we outsource or should we do this in-house?” The answer, over time, has really depended on which is cheaper. This is the way it should be. As a shepherd of public funds, governments must constantly strive to achieve their goals with the least amount of money and resources invested.

What will customer service and help desk communications look like in the future? How will solution providers change the process to address the Millennial audience? Learn how social media and other technologies will play a bigger role in future channel communications, and how savvy providers will get started even faster.

Ed Baker, technical evangelist at Microsoft UK, has kept a busy schedule of trainings for numerous different organizations and audiences for years. A holder of multiple CompTIA certifications, he advises those in IT at every level to never stop learning. The story of his career shows how it’s done.

At our second UK Channel Community meetup of the year, which took place in Birmingham on the 15th of June, a whole range of issues were discussed to provide our members with all the materials they need to be prepared for the challenges that lie ahead for the industry. One of the topics that was covered was the impending EU General Data Protection Regulations (GDPR), which Richard Nicholas, a Technology Lawyer at Browne Jacobson LLP & Greg Shanks, Commercial Director at insurance broker Techdis Financial, covered in detail in one of our breakout sessions.

The UK Channel Community gathered in Birmingham on the 15th of June for CompTIA’s second UKCC meeting of 2016. Hosting 100’s of CompTIA members, some of the best and brightest in the Channel industry, the theme for this event focussed on IT as a business game changer. Breakout sessions discussed everything from data regulations to diversity in the workplace, and high-profile keynote speakers shared a wealth of experience and knowledge with attendees.

When the news that Microsoft intended to purchase LinkedIn came out this week, the initial response of those in the channel ranged from disbelief to bewilderment. Many wondered why a company so heavily focused on line of business applications and infrastructure would want to own a social media site. An even larger question filling the comments sections of several publications was why would they ever pay so much?

In her year-long cybersecurity course at McKinley Technology High School in Washington, D.C., Melanie Wiscount teaches her students a real-world understanding of the ever-changing world of cybersecurity – and helps them get the career endorsement of CompTIA Security+ certification.

The conversations at CompTIA’s latest Canadian IT Business Community meeting centered on both activities, as members discussed a number of tech challenges and opportunities before they headed out for an afternoon on the links.

Social media can help you stand up to stand out. Learn the importance of a brand story, efficient ways to connect with people and how to build a solid, responsive network in this four-part AWIT F2F webinar series.

Brian Richards and Tenette Prevatte – two long-time IT pros – have seen big changes in the day-to-day work of a server administrator, and as subject matter experts for the CompTIA Server+ exam, they’re making sure CompTIA certified pros are set up to handle them.