CompTIA Blog

The constant paradigm shifts introduced by companies like Amazon, Uber, Spotify, Airbnb, and Tesla require companies to redefine the meaning of operational excellence, and reexamine what constitutes an enjoyable customer experience; a challenge examined at the ITSS meeting at ChannelCon.

A lot has changed over the past 10 years in the channel and researchers predict that cycle of transformation will continue to speed up exponentially over the next decade. And while that sounds great to those with IT service business investments, revolution often brings its own challenges. Overcoming those obstacles and taking advantages of the latest opportunities were a major focus of the conversations at ChannelCon 2016 ̶ and the channel chief power panel discussion highlighted a number of them.

Ken Bagnall, CEO of The Email Laundry, shares his tips on how to keep your company safe from phishing emails.

Attendees at the CompTIA Managed Print Services Community meeting at ChannelCon left the session armed with business-building advice and strategies for growth.

Many customers don’t know the difference between “complying” with standards and regulations and actually being secure. Those misperceptions have to be addressed early on in the solution conversation to prevent major issues (and significant blame) from occurring later. That was just one of the observations made by panelists in the Common Problems Encountered in Security Compliance session at ChannelCon 2016.

The Olympics in Rio officially kick off today, but the planning began well in advance – several years, in fact – to help turn the games into a fully connected global experience. Here we present seven ways IT is boosting the Games’ global presence in 2016.

Building confidence – personally and professionally – to advance your career and build an exceptional company culture was one of the key topics and takeaways in this year’s ChannelCon Advancing Women in Technology (AWIT) Community meeting.

Innovation in the computer industry is occurring at breakneck speed. With increasing internet capabilities and other technological advances, along with a continually escalating competitive environment, it’s extremely hard to keep track of it all. Those are a few of the points covered in the Tomorrowland: Meet the New IT session at ChannelCon 2016.

CompTIA’s Cloud Community met this week at ChannelCon, and one of the highlights of the meeting was a presentation titled “Crowdsourcing Cloud Insights: The Past, The Present and the Future.”

Two-time Super Bowl champion quarterback Peyton Manning spoke at CompTIA ChannelCon at the Diplomat Resort & Spa Hollywood this week, stressing teamwork and adaptability in a speech that frequently drew comparisons between football and business.

Channel professionals typically use B2B as a reference to the general indirect model, but Austin McChord, founder and CEO of Datto, Inc. gave the term a whole new meaning in his keynote at ChannelCon 2016. In his case, it refers to the way he started his business 8 years ago, in his parent’s basement with $80,000 in debt. By the end of last year Datto was valued at a billion dollars and had become one of the exclusive "unicorn" club according to respected business experts

CompTIA IT Security Community members broke into three separate groups during their ChannelCon meeting to discussing the details of various security portfolio offerings.They discussed where each MSP sits on the security continuum (foundational, comprehensive or advanced) and then focused their efforts on defining that particular level of service.

The CompTIA Managed Services Community took their best practice discussions to the next level at ChannelCon 2016. The standing room only audience was treated to a unique experience as community leaders turned the tables and made them into expert panelists.

One of the toughest things for new IT services business owners is planning out their portfolios. What services do you need to offer to satisfy existing clients and attract new customers? Security has become one of the biggest differentiators for MSPs today and the topic of expanding those offerings created some interesting conversations in the CompTIA Partner Advisory Council meeting at ChannelCon 2016.

CompTIA partnered with nearly a dozen other technology organizations in hosting Innovation Nation events at the RNC Convention in Cleveland and the DNC Convention in Philadelphia. Innovation Nation brought public policy into focus at signature events, engaging congressional leaders, campaign officials, and industry leaders in conversations to explore how an innovation agenda might take shape in the next Congress under their party’s president.