Brian Sherman Posts

Today’s tech entrepreneurs need to change their habits. The best and brightest job candidates often focus as much on the work environment and flex-time as they do salary and benefits. With IT talent in high demand, channel firms must be aware of the interests and needs of millennials and a cross-generational workforce if they hope to compete.

Every vertical offers opportunities and challenges for IT services firms, and the retail market is a great example.What are the best prospects and the biggest obstacles?

The MSP evolution is still underway. And business continuity (back-up and disaster recovery) is one of the most crucial building blocks for an IT services business today. Those who look beyond the tools and gain a real understanding of the impact these programs can have on their clients are better positioned to grow their own opportunities...and profitability.

CompTIA’s new Business Application Advisory Council (BAAC) is a prime example of the association's forward-thinking philosophy. Tasked with examining and creating initiatives around the complex and rapidly evolving business arena for technology, the group tackled channel transformation and a host of other related topics at this years's Annual Member Meeting. What should IT vendors and providers expect in the future?

As members of the CompTIA End User Commission emphasized during their open forum discussion with the joint CompTIA Councils and Communities at AMM, IT providers need to engage in deeper, broader conversations with their business customers. The most successful VARs and MSPs are those who are truly enlightened on the unique needs of their clients.How do they do it? Read on...

How can the IT industry reduce its growth limiting skills gap? By encouraging and empowering members of the black and Hispanic communities, and that's a key goal of the new Advancing Diversity in Technology (ADIT) Community. How will they do it? The details (and options) were major topics during the CompTIA Annual Member meeting in Chicago.

The role of IT in business transformation was a major topic in the ITSS (IT Services and Support) Community session at the CompTIA Annual Member Meeting in Chicago this week. A panel of channel professionals with intimate knowledge of the subject shared their insight and recommendations to a packed house. What did they have to say?

Of all the changes that have taken place in the channel over the past ten years, one the most significant transitions did not directly involve technology or business models. The new IT decision makers are now everywhere in an organization. How does that affect VARs and MSPs? Quite a bit, as most are finding out.

How can you measure the potential success (or failure) of something you know absolutely nothing about? That is one of many reasons why so many IT service providers, vendors and other industry professionals attend CompTIA Canadian IT Business Community meetings. In their latest quarterly meeting near Toronto, the group dove into a variety of informative educational content that pushed the norms, challenging attendees to assess their own business models and capabilities, and look into the future to identify potential gaps in customer solutions and support.

Need a cloud “teaching moment” for your customers and prospects? Last week's Amazon Web Services outage is a great topic for those with concerns over resiliency and uptime.