Brian Sherman Posts

Some have reservations about mentoring others. Whether that lack of confidence comes from their own skills, or concerns about communicating with a different generation of workers, it may be keeping them from a highly rewarding experience. How can they overcome those stumbling blocks?

Business technology is no longer just about the components and networks. With the focus shifting to problem-solving, efficiency, and differentiation, it's creating opportunities for channel companies to partner with CPAs, attorneys and other specialists. That's why CompTIA Council members made it a major topic of their joint meeting conversation at ChannelCon.

From IoT to SaaS applications, the explosive growth of IT in business is opening new doors for cybercriminals. What are they and how can IT firms step up to save the day for small businesses? The cybersecurity panel at ChannelCon provided all the answers.

Adoption of the SaaS model requires IT professionals to strengthen their selling skills and widen their target prospect base, realigning their business models and tightening their focus on individual users. Is there a pay off for those efforts? And what advice do the experts have for those making the leap? Those questions were answered during a panel discussion at ChannelCon.

Growth is crucial to business success, and the IT industry is no exception. How can professional services firms find and train the best and the brightest, or at least the best fit employees to feed their expansion plans?

What's the best way to build an organization of high value? You're going to need capital, but what should an owner do to get his or her hands on that cash?

Business has lost that personal touch today ‒ and consumers are perfectly fine with it. Two marketing gurus discussed the challenges of crossing that digital divide to grow IT services sales at ChannelCon 2017. What insight did they share? Read on...

The sales equation is changing with the growth of SaaS and apps. Beyond the traditional partner or reselling relationship, these alliances expand the breadth and depth of options available to IT service providers and their customers.

CompTIA's IT Services and Support Community announced a name change and updated mission statement in their meeting at ChannelCon 2017 in Austin, TX. What does that mean for current and prospective members? Opportunity.

Whether they know it or not, most businesses are prime targets for cybercriminals. Those who peddle ransomware and breach network systems rarely discriminate based on the size of an organization or the industry it services. What are the risk factors and why should they, and their IT service providers worry?