Scott Campbell's Posts

It’s important for tech companies of all sizes to remember were all small businesses at some point, says Bob Stegner, host of CompTIA’s Universal Truths from the Son of an SMB YouTube series. Watch the latest episodes to learn how to best service small-business customers and ensure your own long-term success.

Selling through solution providers is an extremely efficient route to market for tech vendors, but success is often predicated on knowing how to sell through the IT channel—why you want to do it, where to find the best partners, and when to use them. That, it turns out, is not so simple.

There's never been more pressure on cybersecurity teams to help businesses remediate ransomware and other cyber incidents. We asked cyber leaders and members of the CompTIA ISAO to share how they keep their security teams satisfied—and successful.

The STIR/SHAKEN framework will change how businesses are able to contact consumers in the U.S., especially those that rely on automated calls to share critical information, according to several telecommunications leaders. Service providers should have a plan in place before June 30.

Two members of CompTIA's Managed Services Community completed a series of videos to help MSPs get more from their RMM, PSA and other tools, including next-level automation, accounting, sales opportunities, and more. Check them out and don't forget to subscribe to the CompTIA Connect YouTube channel.

There’s a big difference between selling technology and helping customers solve business problems. As MSPs focus more on “solution selling” they need to evolve their businesses. A panel of MSP experts discussed their experiences and how to set up for long-term success. Here are their tips.

Potential ramifications from the SolarWinds data breach are enough to keep leading cyber executives up at night—especially since many SMBs (and the MSPs serving them) aren't prepared to respond to a major event. Here's how to help.

How can AI, blockchain, drones, and IoT help protect our food supply chain? Several of CompTIA’s Industry Advisory Councils helped create a video to show how the technologies could integrate into an end-to-end solution to keep us safe and healthy.

CompTIA’s Channel Development Advisory Council has developed a Channel Readiness Assessment tool to help tech vendors gauge their channel prowess, what their strengths and weaknesses are, as well as provide actionable advice to improve.

As the son of a small-business owner and a 30-year-veteran in the IT industry, Bob Stegner has learned how to be—and stay—successful. Check out the highlights from the first three episodes of his new YouTube series for CompTIA’s, “Universal Truths from the Son of an SMB.”