CompTIA Blog

Cloud computing is on the rise, but unified communications is hot on its heels: 84 percent of organizations that don’t use UC features are considering an upgrade in the next three years, according to a recent poll. Convincing new clients to implement a flexible, scalable communications system can lead to a big payoff, but you’ve first got to prove it’s safe and reliable. These three tips will help you create a successful advanced communications sales strategy.

With a goal of recruiting the best staff and winning the biggest contracts, the ambitious Tech-Wales company turned to CompTIA and Software Alliance Wales to streamline its business processes.

As a small IT provider of just three people, the team at GiaKonda was looking to trump competitors by gaining an industry standard that would give them the differentiation they were looking for in the market. They found the solution in CompTIA Trustmarks.

More devices. More apps. More anytime, anywhere work and customer engagement. While the mobile trend continues unabated, not all of its elements have matured at the same pace, according to recent CompTIA research.

Sporting a backwards ball cap and a friendly smile, Robert Kosydar looks like your average 22-year-old, but check out his resume and you’ll see he’s earned six CompTIA certifications in just two short years.

About 20 ago, Robert Blanchard moved to Aspen for what he thought would be a temporary job —one that instead turned into a long and fulfilling IT career at a destination ski resort.

The Federal Communications Commission’s new Open Internet Initiative focuses on three basic principles: transparency, blocking and unreasonable discrimination. While the proposal seems to be a watered-down version of the rules overturned earlier this year by the United States Court of Appeals, ISPs need to start thinking about investing in infrastructure to enhance services for their largest customers.

Companies tired of the costly installation and maintenance of old-fashioned phone systems are turning instead to hosted telephony solutions, a fast-growing service area predicted to jump to $88 billion by 2018.

The Security Assessment Wizard — a new tool from CompTIA currently available to premier members — lets you walk customers and prospective clients through the gaps in their security profile. Using the tool positions you as a security expert attuned to the needs of business while simultaneously positioning you for sales. It’s an easy button we can all use.

With a goal of recruiting the best staff and winning the biggest contracts, the ambitious Tech-Wales company turned to CompTIA and Software Alliance Wales to streamline its business processes.

Since being awarded its Trustmark+ in February 2013, Astrix Integrated Systems has implemented a standardized bidding process, cash flow forecasting and a new recruitment system for consistent integration of new staff. “Looking ahead, it’s great to know that I’m moving in the right direction ... and to have all the tools I’m going to need as the business continues to grow,” said the company’s technical director Mostyn Thomas.

Software development firm Accelero Digital used the assessment and best practices included in CompTIA Trustmark+ accreditation to identify and close potential gaps in the business. For example, Accelero now incorporates more formalized management roles and reporting mechanisms, which have reduced the company’s dependence on micromanagement.

Dominic Keogh, marketing director of managed document services (MDS) at Ricoh Company, Ltd., and an executive member of CompTIA’s UK Channel Committee, has been a member of the CompTIA Trustmark community since June 2013. After working closely with CompTIA for a number of years, Ricoh decided to undertake the Managed Print Services Trustmark process in order to assess its profitability and development standards in relation to industry best standards.

After years of utilizing CompTIA’s educational services and participating in its conferences, OKI Data Americans, a company specializing managed print services, decided to look deeper into what other services CompTIA offered. Toward that end, in January of this year, OKI officially received its Managed Print Trustmark, denoting the successful completion of the managed print services certification process, as well as its first step towards solidifying the strong connections it was looking for.

Collaboration shouldn’t be just another buzzword in the channel vernacular. When providers actively engage with other value-added resellers, managed service providers, vendors, distribution partners or other industry professionals, their efforts can result in far more sustainable outcomes than if they were to operate on their own. From extending creativity and working capacity to providing a more comprehensive system of checks and balances, cooperative efforts can clearly produce meaningful results.