In our Member Tip of the Month series, we turn to our readers for their insight and advice on today's key industry trends and best practices…
As you build your business and the workload begins to increase and grow, you have a couple of choices…Delegate or Drown.
Being overburdened and weighed down with pressing and growing tasks can be an inhibitor to growth and pose a real danger to losing focus and quality of services.
Every good manager knows that delegation is critical and a skill that must be embraced.
Below are a few tips to help:
Choose the best person for the task: Spend the time to understand the skills of your team, where the strengths lie, and whom could be suited to the task that needs to be fulfilled.
Clearly communicate what is required: Provide your employees with a good understanding of what is required of them and make sure they have something to refer too. Be sure to have an open door, if questions arise, and make the time to guide or mentor the employee if needed.
Trust each other: This area is a challenge for many business owners, especially with the blood, stress, sweat and tears that has gone into building the business. Both you and the employees need to trust and rely on each other to deliver successful outcomes, and a failure in any of the above can be demoralising to both you, the employee and the business.
I hope these simple tips help you to think clearly about how your teams can help drive your business, and overcome the challenges that will undoubtedly occur.
Mark Williams is CEO of Pensar Limited and an experienced IT professional with 28 years in the sector. In 1996 Mark founded Pensar which delivers IT solutions using both Microsoft and Apple technologies - on premise, in the cloud and on mobile. Mark continues to manage the business of a day to day basis alongside hi his team of talented people. Located in Central London, Pensar are holders the CompTIA Accredit UK Trustmark+. Mark is also proud to have served the channel as the 2014 Chair of the CompTIA UK Channel Community.
